IRS 'Where's Your Refund' Is Broken: What You Can Do To Get Your Money

This Just In 10

income tax formIf you're one of those Americans who actually has their act in gear and has already filed their income taxes, first I want to congratulate you on being waaaay ahead of me. And second, let me just calm you right down about that terrifying greeting on the Where's My Refund website maintained by the IRS. Your tax return is safe and sound.

Which isn't exactly what the broken "Where's My Refund" is telling people. Enter your details on there, and the government agency has been spitting back a warning that they have no information about their big fat check. Before you hyperventilate yourself into the hospital, here's what you need to know to get your hands on that moo-lah.

You don't have to re-compile all that information and try to come up with the same deductions all over again! Your money is safe and sound and probably headed over the wires to your bank account as we speak.

The IRS is aware of the error on its site, and they've made it clear that the glitch only affects the messages to tax filers, not the actual electronic filing process. So the return is there, and it's being processed. It will still take the traditional 10 to 21 days after arriving in the federal offices for any monies owed to you to make their way out of there and into your wallet. About 90 percent of the refunds get to Americans within that 21-day window, so there's a good chance you'll see your money sooner rather than later!

Instead of checking the site obsessively over the next few days to see if the IRS has it working again, a better bet is to check with your bank each Wednesday after 11 a.m. That's the day the IRS releases electronic payments in the form of direct deposits into filers' bank accounts. Paper checks are mailed out on Fridays, so if you opted to get your money via snail mail, do the math on how long it usually takes to get something to your post office and go from there.

If you do insist on checking with the IRS, don't bother to do it until at least 72 hours after you e-file or four full weeks after you send in the physical papers because your information takes some time to make its way into the system anyway.

When did you get your taxes filed this year?


Image via John-Morgan/Flickr

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slw123 slw123

Yes, I noticed this problem a few days ago. They must be going with the 21 day window instead of the 14 since I've already passed that =)

memek... memekisses

The 2nd and I'm still waiting!!!!

Dalla... DallasGirl214

Filed and accepted on Feb 2nd. Still waiting.

Dalla... DallasGirl214

So they're only doing deposits on Wednesdays then?

Mama2... Mama2MonkeyBoys

The site very clearly says to wait until 72 hours for e-filing and 4 weeks for paper filing.
That being said, it told me I would get my refund on the 17th. And hey, look! There it is!

Dena Moss

The Wednesday thing is what is being told all over the place BUT!!! My son got his direct deposit on Monday and my daughter got hers on Tuesday so the Wednesday thing is not totally accurate. 


jaxmadre jaxmadre

I had mine in less than a week. My boyfriend who filed 2 weeks before me, still hasn't recieved his. Go figure.

nonmember avatar Rosemarie

Sorry, but this "glitch" is most definitely affecting the processing of some e-filed returns and when deposits are received. It has been over 3 weeks since I e-filed, and I still haven't received my refund, nor does WMR recognize my information when I check. However, I have friends who filed after me and some of them have received their refunds while others haven't. Some are also able to get an answer from WMR while the rest of us are told the system can't find our information. So it is quite a mess with no rhyme or reason, and not a simple "oops" like the IRS is trying to make it out to be. If some of you folks have received accurate status information and/or received your refunds in a timely manner, then count yourselves lucky. I assure you, there are plenty of us out here who feel like our returns essentially went into a black hole and we have no idea what has been happening after that.

Sara Fred

You ought to get this case over and done with. Please do not persist with this company. They've already had their opportunity. Choose a professional company at ConsumerTaxReports.Org. They get in touch with every one of these firms to receive the actual details on customer happiness, charges, and offerings. And, they're seriously fair concerning who is a scam and who is respectable. If I have a tax predicament once again, which I pray I never ever do, I'll visit these guys first. They look for remarks on whether they were able to help you find representation. The website address is

nonmember avatar Snubbielove

That is a bunch of crap! I think the irs is broke! One is has been past the 21 day mark for me! Two no one there and I mean no one will give you any information if you call and tell them it is past 21 days! I got off the phone with the irs today and they are telling me it could take up to 8 weeks! This is a bunch off bs! They don't wait 8 weeks to take there money! This sucks!!

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