Deaf Woman Orders Her Coffee Using Sign Language Thanks to Video Screen & Smart Barista (VIDEO)

baristaMost of us take the ease and convenience of rolling up to a drive-through and ordering whatever we want for granted, but what if your only means of communication was sign language? It's a challenge 28-year-old Rebecca King of Florida, who is deaf, deals with every day -- or she did until her local Starbucks installed a video screen at the drive-up window!


King was elated when she arrived at Starbucks to find the screen on Monday -- particularly because her barista, 22-year-old Katie Wyble, just happened to know American Sign Language. Can you imagine spending years of struggling through these everyday exchanges only to show up for your morning latté to find a video screen and a sign language–fluent barista at your service? It must have felt like nothing short of a miracle, because King went back the next day, filmed her back-and-forth with Wyble, and posted the video to Facebook, where it's been viewed nearly 9.5 million times! Check it out:

Starbucks! This is what I'm talking about! â�¤ï¸ï¿½Share it away! We can change the world! :)For Licensing/Usage Please contact

Posted by Rebecca King on Tuesday, November 3, 2015

Awww! They both look like such sweet people, don't they? And it's almost as if fate brought them together: Wyble, a communications major at the University of North Florida, told WTLV that she started learning sign language back when she was in grade school, so she was thrilled to have an opportunity to use her skill, and thrilled that the video screens are being introduced:

"I'm glad that there's more awareness for deaf culture and the deaf community,'' she said. "To see this come to light and actually be a part of it, I feel so blessed."

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King, meanwhile, told the TV station that she hopes this video screen drive-through trend takes off:

"It is a big deal to [the] deaf community that Starbucks has one now. Nowhere else has that!" she said. "We all want to have that at every drive-through in the world."

And maybe some mandatory sign language pointers for servers would help, too! It's something most of us don't think about every day, but what an incredibly useful tool for anyone to have -- particularly anyone who works with the public. Hey Starbucks, how about leading the way?


Image via Ian Sane/Flickr

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