You know that jerk who comes up short on the tip for the delivery guy? That jerk is me. I admit it, there have been times when I've had only enough cash to cover the bill, or I've suffered math amnesia and accidentally under-tipped. Well it's nice to know I'm not alone. One couple made up for their lousy tip with the sweetest note -- which, by the way, also included a $20 bill. Here's how they turned something so wrong into something so right.
Andrew Schaffer delivers pizza to help pay for school. One night, a couple left him a whopping $0.33 tip for a $22.67 order. Schaffer took it in stride because he's a nice guy. But the couple, Tom and Jenn, felt terrible about it. Instead of letting their guilt sit on them for a day or two until it faded away (which is what I usually do), they actually did something about it. They sent Andrew a thoughtful, hand-written note, which he then posted on Reddit.
Did Andrew roll his eyes at the cutesy cupcake stationery and pocket the money? Hell no. He told Huffington Post:
It really made my day! Tips make up about two-thirds of my income, which pays for school for me, so I remember who tips and who doesn't. The $20 was much appreciated, but the obvious time and effort put into making the card and hand delivering it meant even more.
Wow, it wasn't just the money. He appreciated the effort! I think back on those times when I realized I had under-tipped and kind of toyed with the idea of sending a note with cash. I always thought that would be a kind thing to do, but I've never actually gotten off my ass to do it because I figured the delivery guy probably wouldn't even remember who I was. And the logistics -- mail it or hand deliver? Would the manager really pass on the note, or would he just pocket the cash for himself?
But now that I've seen that delivery people DO pay attention, and DO get the note, and DO appreciate it, I'll get off my ass next time and send that note. Obviously I can avoid all this by keeping enough cash around and getting my math right. But I'm a total airhead, so I know I'll do it again -- at least now I know the best way to make up for it.
What do you do when you accidentally under-tip?