Fancy restaurants -- especially those in super-rich areas with high A-list traffic -- have a rep for not only being incredibly exclusive, but for letting celebs do whatever the heck they want. Walk all over the little people, you know? That's the kind of place you might assume La Scala in Beverly Hills is. But the way they handled one of the biggest divas of all time Diana Ross's recent "Supreme" temper tantrum may prove otherwise. Apparently, at least at La Scala, even celebs -- yes, even celebs like DIANA ROSS! -- have to play by the rules.
The New York Post reports that when Ross showed up for lunch, the restaurant refused to seat her, because, like many restaurants, their policy is that they won't seat you 'til your whole party is there -- and Ross' daughter hadn't arrived yet. The diva was having none of that though.
She reportedly stormed to a booth and sat down anyway, leading management to come over and reiterate the seating policy. She was then told that if she insisted on staying in the booth, she would not be served, but she refused to move. Oooh boy!
And when the rest of Ross' "party" finally showed up, the mom-daughter duo made a big scene, and both women ended up leaving in a huff, according to sources. And if you think this was all hearsay, well, here's what the restaurant owner actually had to say about the brouhaha to the Post:
I’m sorry that Miss Ross had a problem with [our policy] and she feels that the rules didn’t apply to her. We treat everyone the same whether you’re famous or not. We love having her as a customer. We’d be happy to have her back.
Wow, do I respect this restaurant BIGTIME for the way they rolled with this! All too often it seems restaurants are fine with giving celebs or VIP diners preferential treatment, letting them walk all over their hosts, wait staff, other patrons, doing whatever they please. But what does that say to others who wish to dine there? That they're not nearly as special or important, not a priority? A great restaurant should make every patron feel like a priority, like everyone's on a level playing field.
That said, while Ross may have nothing to do with La Scala again, the way they handled her obnoxious behavior reflects so well on them, I'd bet they'll get even more biz as a result!
What do you make of Diana's temper tantrum? Do you think La Scala handled it the right way?
Image via Larry Busacca/Getty