Chain Restaurant Worker Fired After Fight With Customer Over Ketchup on a Sandwich (VIDEO)

Say What!? 11

philly cheesesteak with ketchupSo, guy walks into a Subway ... (Yeah, it sounds like the beginning of a joke, but it's actually the beginning of a totally crazy story -- which of course took place in Florida, because where else?) Luis Martinez ordered a Philly cheesesteak -- the way he says he always has it -- with "American cheese, onions, and ketchup." But "sandwich artist" Lawrence Ordone, who was behind the counter at the Subway-within-a-Walmart, told Martinez he just couldn't do it. "I have never put -- we don't even have ketchup at Subway -- I've never put ketchup on anybody's sandwich," he told the local news station.

Well, you'd think it would have just ended right there, and Martinez would have settled for a lil' mayo perhaps? Extra onions? Nope!

He refused to buy the half-done sandwich without ketchup. Apparently, a guy behind him in line even offered to buy it (probably so he could just get on with his own order and life). Ordone claims Martinez mouthed off at that guy (which Martinez denies). But either way, "That's when I flew off the handle," Ordone admits.

Martinez says Ordone "shoved a chair to the side, like knocked it down to come at me, and I said, 'This is going to be serious.'" And Ordone admits, "I said, 'Let's go, fight me like a man!'"

Oh, and then it got WORSE! "He threatened to kill me in front of my wife," said Martinez, who then called 911, but by the time the police got there, Ordone had peaced. He was fired from his job the next day (duh), and let's hope he considers anger management classes. He doesn't sound too remorseful, though, having said about the entire showdown:

There's ketchup three aisles down. You can go buy your own ketchup, and I promise to God, you can put as much as you want on it and nobody's going to say nothing.

What ... the ... ?!

Seriously, this is insanity, right? But then again ... hmm, this isn't the first time I've heard of people being super-particular, OCD, totally stubborn about a single, solitary, seemingly silly condiment.

I'm guilty of it. I've passed on perfectly delicious Greek or Mediterranean dishes if the dining establishment doesn't have tzatziki (cucumber yogurt dip), which I find a perfect complement to grilled chicken, pita bread, and veggies. My mom will literally flip out if she sees someone eating a hot dog with ketchup. As far as she and many other born-and-bred Chicagoans are concerned, hot dogs must not be paired with anything other than yellow mustard (or chili meat sauce, green relish, onions, cool kraut). In some cases, it's regional. While we might never think of dipping French fries in anything but ketchup, Germans, Belgians, and other Europeans opt for mayo.

But, ultimately, to each their own. Let's not come to blows over it, okay, guys?

What do you make of this crazy story? What's a condiment you're particular about?



chain restaurants, eating out


To add a comment, please log in with

Use Your CafeMom Profile

Join CafeMom or Log in to your CafeMom account. CafeMom members can keep track of their comments.

Join CafeMom or Log in to your CafeMom account. CafeMom members can keep track of their comments.

Comment As a Guest

Guest comments are moderated and will not appear immediately.

dirti... dirtiekittie

a simple situation got WAYYYYY out of hand. my question is this: the customer went to a subway, and they do not have ketchup. when he was told they didn't have it, why did he have to refuse to pay for the sandwich? he could have said "oh well", paid and left. the end. i'm not faulting him here, because obviously the employee was in the wrong, but he's not so innocent in this whole fracas either. 

over ketchup. good grief.

nonmember avatar kaerae

I have to say, I'm guilty of cancelling my hot wings order if the place doesn't have bleu cheese dressing. "Well, we have Ranch." gag. No one in the midwest seems to get it, it's like selling fries and not carrying ketchup. Still, I'd never fight someone over it. "Fight me like a man?" Uh,real men don't fight unless someone's life is in danger. Maybe that's why you're a grown man still working in a fast food restaurant...

cmjaz cmjaz

My thought too karae. We know why he has to work at subway as an adult. Nothing against subway, but unless you're a manager, teens and early 20s should be average age of employees

Evaly... EvalynCarnate

Are you all really judging the man for actually having a job? I mean, what happened seemed to be in the twilight zone, but seriously? He shouldnt work somewhere because he's not a teenager? oooooooook..

nonmember avatar kaerae

Not faulting him for having a job, just pointing out that if his maturity and professionalism matched his age, perhaps he could find a job that an adult could actually live on, and wouldn't be such an angry, frustrated prick.

Aeris... AerisKate

Maressa, your mom would totally freak out if she ate hotdogs with me, because I ONLY like them with ketchup and nothing else!

Foley... Foleygirl24

I wonder if the subway worker is originally from Philly. You can get shot for ordering a cheesesteak with ketchup up here!

the4m... the4mutts

How. Stupid.

paige... paige8608

What is wrong with these idiots?! They are both retarded. How is the employee going to act that way over a condiment that DOES NOT EVEN EXIST in the restaraunt?! And it's not like Subway is any good. It's not like a gourmet restaraunt where a patron is asking to put ketchup on some amazing cuisine that was prepared flawlessly by an actual chef. And the customer is retarded for thinking that this Subway employee was actually a threat. The employee was probably fucking w/ him or high or WTF?! This is hilarious, but oh my damn - WHAT IDIOTS!!!

worms... wormspoop

@kaerae- Really? I have 2 shitty jobs that are mainly "teenage/young adult jobs". Sometimes you gotta do what you gotta do. Would you prefer that he stay at home and live off the government? Not everyone has the means to go to college. I live in a city were over half the population has a Bachelor degree, so pretty much if you don't have one your screwed at getting a good paying job, unless you work from the bottom up. You don't know his situation so you really shouldn't judge him about where he works. How very shallow of you.

1-10 of 11 comments 12 Last