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Rude Waiter Calls Customers ‘Fat Girls’ on Restaurant Bill but It Gets Worse

by Julie Ryan Evans on December 10, 2012 at 10:26 AM

Fat GirlsOh, this is bad. Really bad. Three women went out for a night on the town in Stockton, California, last week and just wanted to have some food and fun. At the Cameo Club Casino's restaurant, they each ordered a tri-tip with fries and a soda, but when the bill came, they were floored -- and not because of the price.

There printed at the top was "Fat Girls." According to ABC News 10, one of the women, Christine Duran, saw it and couldn't believe her eyes. When she told her friends, they thought she was joking at first, but when she showed it to them, they were understandably shocked and outraged. "I was like, 'Oh, heck no,'" Isabel Robles told the station.

So they called the server over, and that's when things went from bad to worse.

He denied having anything to do with it and said some worker named "Jeff" must have put it in the system that way to keep track of their bill. A manager didn't make things any better, and Duran told ABC News he "had like a smirk on his face, like it was funny but trying not to laugh." For their trouble he offered them a 25 percent discount.

A 25 percent discount?! Talk about adding insult to injury. He finally bumped it up to 50 percent, but the women chose their dignity instead and refused his offers. Good for them. First of all this should have NEVER happened. It was rude, childish, and so many other deplorable things, but since it did, that manager should have bent over backwards to try and make things better ... like comping their entire freaking bill for starters.

The restaurant has since issued an apology, and "Jeff" has been suspended for the time being, and that's great, but the damage has been done. These ladies are justifiably still reeling from such cruel behavior. Robles said, "It's not funny. I can just see it over and over again, and I still can't believe it. They labeled us 'fat girls.' It's just something we got to deal with."

And it does nothing to improve the already volatile relationship between customers and restaurant workers. Seriously, it feels like there's some huge passive-aggressive wave of behavior as of late when it comes to servers and customers. From diners leaving cruel tips for waitresses to a Papa John's receipt that contained a totally outrageous racist slur, these incidents seem to be happening with far too much regularity, and they need to stop. And here we wonder why so many of our children are bullies and being bullied. With so many awful examples like this from "adults," what else can we expect?

How would you react if a restaurant did something like this?

 

Image via News 10

Filed Under: eating out, in the news

Comments

117
  • shelly
    -- Nonmember comment from

    shelly

    December 10, 2012 at 10:38 AM
    They are in the service industry, so this NEVER should have happened. The mas should have been fired, it's unacceptable. I do take issue with her saying they're being labeled as "fat." They ARE fat, it's not a label it's a fact. Of course, the situation was wrong...but what are we supposed to call her? Curvy? She is obese for goodness sakes.
  • divam...
    --

    divamomtjcj

    December 10, 2012 at 10:42 AM
    forget the discount i would want my stuff free !
  • Shandi80
    --

    Shandi80

    December 10, 2012 at 10:43 AM

    "And here we wonder why so many of our children are bullies and being bullied. With so many awful examples like this from "adults," what else can we expect?"

    I've been saying that for awhile. All you need to do is take a look at the user comments on any day on pretty much any "news" or blog (such as the Stir) site and it will be easy to see why kids are the way they are these days in regards to bullying...they learn by example.

    I really don't have much to say about this story, as  people do not  really surprises me anymore. People get called names all the time, but it's suddenly not okay when the person finds out they're being called names/accuately descriptive words? It's ok to talk about someone AS LONG as they don't hear you talking about them or find out what was said. Is that how we're supposed to behave? Pretty ridiculous.


  • kaerae
    -- Nonmember comment from

    kaerae

    December 10, 2012 at 11:02 AM
    If we're to believe that fat is "the new normal" and that it's okay and healthy to be fat, then you can't cry when someone uses it as a descriptor like skinny, white, black, tall, short. You can't have it both ways. The fact is, they are fat, it's not curves, it's not muscle, it's fat. I'm sure it wasn't intended to be left on the receipt, the server probably thought it was only visible on the screen, but it's not cruel, it's factual. It was user error, but these fat ladies need to get over it. If it bothers them that much, then they DO realize it's unhealthy, and should put this much energy into working on themselves. I've been identified as "skinny" forever, and if that's okay, fat's okay. It's not a slur, it's a description.
  • chigi...
    --

    chigirl1228

    December 10, 2012 at 11:06 AM
    Yeah they may be overweight but this was wrong. What happened to common courtesy from servers? I have worked in the service industry for years. I went to college for hospitality and management and if I was the management in this situation I would definitely comp their meal and give them a gift certificate to return on the house. As well as punish the server to the fullest extent that the company regulations would allow. I have worked at a casino before and they are real big on customer service. Whether it is true if they are fat or not this is outrageous service and that entire restaurant should be ashamed and the casino should be appalled that their hiring standards are so low.
  • bleed...
    --

    bleedingheart8D

    December 10, 2012 at 11:30 AM

    Nobody but your doctor gets to make comments about your weight. People need to grow the f up! What happened to treat others how you want to be treated?


  • jalaz77
    --

    jalaz77

    December 10, 2012 at 11:44 AM
    Kaerae-seriously? So its ok to call them fat? It's demeaning and my 7 y/o daughter even knows that. So I should let it slide when someone calls me fat? And yea it is curves! There is a difference between fat and curves and thin and a walking board. You don't seemed to be bothered being called skinny. It was wrong to label their ticket as fat fgirls when most restaurants have table numbers. Words hurt people and I feel sad for you that you don't see that.
  • Julie
    -- Nonmember comment from

    Julie

    December 10, 2012 at 11:56 AM
    I'm a bartender and our computer system is the same way that it allows you to type the name of the tab in yourself ... However one of the first things I was taught was the customer can see this, so keep your opinion to yourself. Granted the example I was given was if you get a rude customer don't name it "asshole in red" or something like that. So whoever did it is just plain stupid. Yes it's rude and yes it's inappropriate but no one on here can honestly say that they have never judged someone elses appearance
  • Carme...
    -- Facebook comment from

    Carmen Ruth

    December 10, 2012 at 11:57 AM

    I certainly wouldn't weep if this restaurant loses business over this.  You'd think they would be more concerned about losing money over poor customer treatment than protecting an asshole like the server.


  • IKnow...
    --

    IKnow0101

    December 10, 2012 at 12:03 PM

    @Kaerae- I will be mean for a moment to make a point.  Would it be okay for someone to call you ugly because it's a fact? Would it be okay to call you stupid be that's what you do make stupid comments?  No it wouldn't because it would be a matter of opinion.  I don't care if someone weighs 2 tons it's not anyone place to tell them about especially a stranger.  Regardless what people say words do hurt and cause painful scars and don't need anyone, not you or someone giving them service, to tell them otherwise.  This person did it to mean plain and simple anyone who defends them probably do it themselves.


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