There are some awfully mean tippers out there -- like the jerk who left nothing but a note saying "you could stand to lose a few pounds."
And now here's the scolding "my 2 cents" tipper. This is a customer who left a handwritten lecture and two pennies as a tip. The note got posted to Reddit:
Waitressing 101. Don't tell every customer you're very busy, to excuse your lack of serving skills. Your job is to attend to us, not make us feel like we're an inconvenience. A little bit of personal attention goes a long way in the form of a tip. Just my 2 cents.
Now obviously this was an obnoxious thing to do. If a server tells you they're busy, it's probably because they're beyond the point of just busy and have reached the OMG We're Way Understaffed Desperation Zone. It happens -- management is cutting corners and not hiring enough waitstaff. Or you get slammed with more customers than usual. Or people call in sick at the last minute. And maybe this was just a way for a harried server to let her table know why they weren't getting the service she thought they deserved.
It's also important to remember that servers' wages are on the low side because restaurant owners know they're getting tips.
But the mean tipper has a point.
Maybe tips are for people who know how to finesse a bad situation, not just manage it. A restaurant should be very busy. And as just about any server will tell you, half of the job is learning the art of soothing impatient customers. It's about smiling, making people feel welcome, saying, "I'll be right with you, so sorry to make you wait" instead of "Phew, I'm so busy!" Even in the worst circumstances. That's how you get that little extra sugar from your customers: By pouring a whole lot on them.
Anyway, clearly the server on the other end of this "tip" was angry -- probably too angry to pick up on any lesson. No one likes a lecture. But just because the messenger is a jerk doesn't mean their message can't still be valuable. Taking in this customer's "2 cents" could make the server a lot more money in the future.
Do you still tip even when you think the service was bad?
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Comments 102
Sorry hit submit button before I meant to.
We always tip and tip good. Especially if the person really does a good job. We are not servers but both work in Customer Service Jobs so we do understand what it means to work for your wages. We give the standard tip almost always - with the exception of the one time I described above - and will give a tip up to 30% if the server really goes out of their way to take care of us.
Ok first of all not EVERY establishment does tip sharing, so no the wait staff does not ALWAYS pay out to the bussers, the hostess, the food runners, etc. And I do not agree with leaving NO tip but I do agree with scaling the tip percent based on service. We went to a REALLY expensive establishment for our first anniversary and had horrible service so we tipped 1%. Its sad to say the best service we receive come hell or high water is from our local IHOP and since our bill is usually low we tip 20-40%. I have not worked in a sit down restaurant but I have worked in the SERVICE industry and a good attitude can get you a tip even in an place that it isn't expected
We usually tip 20% but if the service was really bad, we tip between 10-15% depending on how bad.
A tip for good service is just that, a tip. I do realize that those working in this industry make little money, and owners only have to pay the difference between that and minimum wage if the tips did not cover it. However, I have worked in the food industry a long time and know that is not excuse for bad service for rudeness, of which I have received both. If you are kind and friendly (yes 2 dif. things), then you will get a tip. The more I appreciate you, the more you will be tipped. Here is a big hint from me to you: the easiest way for you to get a tip is to come around once in a while and ask was everything OK and if we need refills. It doesn't take much for me to appreciate a good job being done.