Cheap Tipper Who Left 2 Cents Makes a Great Point

OMG 102

my 2 centsThere are some awfully mean tippers out there -- like the jerk who left nothing but a note saying "you could stand to lose a few pounds."

And now here's the scolding "my 2 cents" tipper. This is a customer who left a handwritten lecture and two pennies as a tip. The note got posted to Reddit:

Waitressing 101. Don't tell every customer you're very busy, to excuse your lack of serving skills. Your job is to attend to us, not make us feel like we're an inconvenience. A little bit of personal attention goes a long way in the form of a tip. Just my 2 cents.

Now obviously this was an obnoxious thing to do. If a server tells you they're busy, it's probably because they're beyond the point of just busy and have reached the OMG We're Way Understaffed Desperation Zone. It happens -- management is cutting corners and not hiring enough waitstaff. Or you get slammed with more customers than usual. Or people call in sick at the last minute. And maybe this was just a way for a harried server to let her table know why they weren't getting the service she thought they deserved.

It's also important to remember that servers' wages are on the low side because restaurant owners know they're getting tips.

But the mean tipper has a point.

Maybe tips are for people who know how to finesse a bad situation, not just manage it. A restaurant should be very busy. And as just about any server will tell you, half of the job is learning the art of soothing impatient customers. It's about smiling, making people feel welcome, saying, "I'll be right with you, so sorry to make you wait" instead of "Phew, I'm so busy!" Even in the worst circumstances. That's how you get that little extra sugar from your customers: By pouring a whole lot on them.

Anyway, clearly the server on the other end of this "tip" was angry -- probably too angry to pick up on any lesson. No one likes a lecture. But just because the messenger is a jerk doesn't mean their message can't still be valuable. Taking in this customer's "2 cents" could make the server a lot more money in the future.

Do you still tip even when you think the service was bad?

 

Image via imagur

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