I was so excited to hear that Free People was opening a store here in Nashville.
I get the Free People catalogs in the mail, I've bought a few things from FreePeople.com online, I've pimped quite a few things from Free People here on this blog, and I couldn't wait to see in person all that Free People had to offer.
When I went to the mall a few weeks ago, I made a beeline for the new Free People store. I stepped inside its doors ...
And I couldn't believe what happened next.
The store was empty, which wasn't surprising since it was a weekday morning, and two female employees were standing at a table, folding clothes and chatting.
The store is a small one, so they obviously saw me when I came in, but they didn't bother to make eye contact or acknowledge me in any way. I flipped through racks of dresses, held up skirts to my waist, reflected on shirts, pored through jewelry, tried on a pair of sunglasses, and carefully perused the sale racks.
I was there for a good five minutes, often just a few feet away from the salespeople, and not once did either one of them look in my direction or say one word to me.
I was being snubbed.
This used to happen to me all the time when I was a teenager shopping in nicer stores, and back then I didn't like it, but I understood why it was happening. Salespeople just assumed I didn't have any money, and didn't want to waste their time on a kid.
But I've grown up since then. At Free People, I was dressed nicely. I had a few bags from various other stores in the mall on my arm. I was left thinking that the saleswomen thought I didn't fit their 20-something, bohemian vibe, and so they didn't feel I was worth their acknowledgement.
And you know what? I didn't like feeling that way. I won't go back there again.
You'd think in a recession, employees would be trained to help create an atmosphere that's pleasing to a customer. I don't like salespeople who won't leave me alone, but I do expect a simple hello and a smile from a salesperson, particularly if the store is completely empty.
I know I'm not the only one who's been snubbed in a clothing store by the salespeople. It's one of those things I think we've all experienced. Am I right?
When were you snubbed while clothes shopping? Did you ever shop at that store again?
Image via FreePeople.com
Going to baseball games
Riding bike rides in the nice weather
Playing outside after work/school
Going for walks outside